CasinoLuck
- Brand name
- CasinoLuck
- Website URL
- www.casinoluck.com
- Operator
- Aspire Global plc
- Platform
- Own Platform
- Owner
- Minotauro Media Ltd
- Founded
- 2012-06-01
- Pay N Play Casino
- No
- Last update
- October 30, 2021
- Tax Free Casino
- Yes
Review
Enter an exhilarating world of casino games at CasinoLuck, filled with 1,500+ slots, table games, scratchcards, keno and live dealer tables. Play your favourites or try something new, the choice is yours to make. Frequent promotions, live chat support and reliable payments round off a reputable gaming destination.
Launched in 2012, CasinoLuck is owned by Minotauro Media Limited, powered and operated by Aspire Global International Ltd. under licenses from the MGA Malta, the UK Gambling Commission and the Swedish Spelinspektionen. In Sweden and the UK, the operating company is AG Communications Limited, a 100% subsidiary of Aspire Global. All three licenses are some of the most stringent licenses a casino or operator can acquire, virtually ensuring safe and fair games while adhering to strict Responsible Gambling regulations.
The GMBLRS Detective
CasinoLuck was once one of the star white-label casinos on the EveryMatrix platform before moving to Aspire Global in 2018. Eight years earlier, two Irish lads founded Minotauro Media in the scenic city of Dublin to enter the fast-growing iGaming market and create an exciting gaming destination that would stand out from the crowd. And they exceeded all expectations as Casino Luck, just as its later-launched sister sites NextCasino and WildSlots, became quickly a player favourite. That cooled down somewhat when they moved to the Aspire Global platform but they are still a trustworthy online casino.
One reason for the cool-down is the “one-fits-all” approach of Aspire Global which means identical website design for all brands operating on the platform, leaving little room for personal creativity. Well, if you can get past the generic look of the site, there is actually a good game choice waiting to be explored. CasinoLuck has four sections – Casino, Live Casino, Scratchcards and Games. The first holds slots from 30+ providers including Microgaming, Play’n GO, NetEnt, Big Time Gaming and more. Smaller studios like NoLimit City, Push Gaming or Tom Horn Gaming can also be found while a good assortment of table games such as Blackjack and Video Poker will please the fans of such games. We recommend checking the help files of the slots you want to play as the group is known to offer some with a lower RTP setting. The Live Casino tables are powered by Evolution Gaming.
Signing up is quick and easy via the usual Aspire form that will ask for your details in multiple steps. Once you submit, an SMS message will be sent to your mobile to authenticate and activate your account. UK players will have to complete age and verification checks before they will be allowed to deposit and play. We highly recommend to everyone to get the KYC procedure done at the earliest convenience as it will avoid any potential delays when it comes to withdrawals.
Once done, you can head to the banking lobby and choose a payment method from the large list to fund your account. Included are debit/credit cards, instant banking, prepaid cards, e-wallets and mobile phone options. As of 14th April 2020, credit cards are restricted for UK players. A generous welcome bonus including deposit match and bonus spins will be added once that is completed (subject to change). Please note that wagering requirements, game restrictions and varying contributions apply, all subject to the bonus terms and conditions, always read them carefully to avoid disappointment.
Note: Klarna/Sofort is not available for players from the United Kingdom!
Update 1st March 2021: Aspire Global introduced cashout limits of £/$/€500 for the welcome bonus and any other bonuses across all brands operated on their platform. Beware, players who have claimed the welcome bonus at a different Aspire Global-operated site might not receive the bonus at CasinoLuck. If in doubt, check with support.
All players joining CasinoLuck will be enrolled in the platform-wide VIP loyalty program. You will be collecting points for your gameplay and climb through different VIP levels, each with increasingly better rewards and benefits. Reach Prestige Level to get to the top.
Scored some big wins and feel ready to hit the cashout button? CasinoLuck used to be a fast-paying casino before their migration but since then had to adhere to the Aspire policy, which keeps all withdrawals pending for up to 48 hours before being processed. E-wallets are still paid within 24 hours in most cases but in reality, they are no longer fast payers although still very reliable.
Customer support is offered via email and Live Chat under what they call CARE – Customers Are Really Everything. The chat is open from 7 am to midnight GMT. Response times for emails vary based on the time of the day or week. For your convenience, you can load the website in English, German, Finnish, Norwegian or Swedish languages.
CasinoLuck, as well as the entire Aspire Global group, are committed to Responsible Gambling. A range of limits for deposits/losses/session time can be self-set within your account settings should you need them to control your gaming. Also available are TAB – take a break for up to 6 weeks – or self-exclusion for a minimum of six months. Please note that self-excluding from one site will block you from all brands running on this platform. Important for UK players, CasinoLuck is participating in the GAMSTOP program.
The GMBLRS’ Detective Verdict
I held accounts with all three brands under the Minotauro umbrella and had a stellar experience throughout the years. However, my country was added to the restricted list shortly before their migration to Aspire Global. Personally, I think they are still the reliable and trustworthy gaming hangout they always were, but have to adhere to the common Aspire concept, which means longer withdrawal times albeit reliable, lower RTPs on slots from some game providers and a rather generic customer support that serves dozens of brands. Overall, still, an OK place to play slots and games but not the shining star they were before moving platform.