Get ready for the red-carpet treatment at VIPs Casino where you can enjoy 1,000+ slots and table games from 30+ providers including NetEnt, Play’n GO, Gamomat, Evolution Gaming and Microgaming. A generous welcome bonus is only the start of your gaming journey at the casino. Stay for longer and you will get to experience a unique rewards program that will earn you weekly cashback of up to 20% of your losses. All on a mobile-friendly site with live chat support and reliable payments.
Launched in 2019, VIPs Casino is owned by Malta-based VIPs Casino Gaming Ltd and operated as a white label brand by Aspire Global International Ltd under a licence from the MGA Malta. For the United Kingdom, the operating company is Aspire subsidiary AG Communications Limited under a UKGC licence. Together, they ensure a safe and secure gaming environment under strict regulations for Responsible Gambling.
Please note that players who have self-excluded from any other brand operated by Aspire Global or AG Communications will not be able to register an account with VIPs Casino. Currently, Swedish players are not accepted.
Update 15th February 2021: VIPs Casino started operating as a Pay N Play gaming site for Finnish players. Using Trustly and BankID, they can instantly deposit and withdraw funds without full account registration. The operator will use details received from Trustly via a secure line to set-up an account in the background and complete the verification.
The GMBLRS Detective
I would have never thought to see this day, but here we are and I am actually looking forward to reviewing an online casino operated by Aspire Global. There was never much love lost between the two of us as I strongly disagree with some of their policies such as long pending periods on cashouts, lowered RTPs on slots from some providers, convoluted bonus terms and high wagering requirements. All the more surprising to see the VIPs Casino team breaking through the ice and taking their own unique approach within the confines of the Aspire white label platform to deliver an entertaining and rewarding gaming experience. Time to take my tour of the casino and report on what players can expect.
This might be a good point to explain what a white label casino is as this type of gaming sites becomes increasingly more common. There are two parts who play a role. The platform provider, in this case Aspire Global, and the founders/owners of a brand such as VIPs Casino. Aspire supplies the software platform to host a casino including games, payments, promotions, bonus rules, compliance, risk management, support and more. White label is the term used for casinos that are hosted on the platform with the brand owners picking and choosing which part of the Aspire package they want. In general, it includes most items as they are vital for the operation of an online casino.
However, VIPs Casino chose a slightly different approach and carved their own blueprint for their gaming site instead of simply adopting the full Aspire catalogue. Their own concept includes a dev team to give the webpage a unique appearance as well as own promotions and rewards. Doesn’t sound like much? Well, it is actually quite a lot for a white label casino which made me look forward to writing this review.
VIPs Casino – The Weekly Cashback
GMBLRS regulars will know that I am not a big fan of bonuses, especially when they come with convoluted terms and high wagering requirements. As such it is refreshing to see an Aspire Global-operated casino offering a Weekly Cashback and wager free at that, no ifs or buts. Periods start and end at midnight on Sunday. Anyone losing more than €/£75 will get up to 20% cashback based on the total real money losses for the week, all credited in pure cash by 1 PM CET on Monday.
For example, losing between €/£75 – €/£149.99 within a week will get you €/£8 in cashback while €/£950+ losses will receive the maximum 20%. Real money losses are calculated as Bets – Wins on slots only which is different than simply taking the net loss of the deposited amount. Any play with bonus funds does not qualify. The cashback amount per week is unlimited although there is no carryover as the calculation period resets every Monday.
VIPs Casino – The Games Lobby
The casino lobby includes 1,000+ slots and table games from 30+ providers such as Microgaming, Gamomat, Blueprint Gaming, Play’n GO, NetEnt, Big Time Gaming and more. Smaller studios like Pariplay, Foxium or Synot can also be found while a good assortment of table games including Blackjack and Scratchcards will please the fans of such games. Worth noting is that the game choice may vary based on your country of residence. Lastly, a good selection of live casino games is powered by Evolution Gaming.
We recommend checking the help files of slots from some providers such as Play’n GO or Pragmatic Play as the Aspire platform is known to list some with lower RTP settings. Offering customized RTPs is becoming more common these days as shown by the increasing number of operators joining the trend. Unfortunately, there is nothing a white-label casino can do to change that.
VIPs Casino – Account Registration and Welcome Bonus
Registration is done on the common Aspire template which is a 2-step form where you enter your personal details, email and others before hitting the submit button. An SMS message with a code will be sent to your registered mobile that will authenticate and activate your account. All UK players and soon those from Germany will have to complete age and identity checks before they are allowed to deposit and play.
Once all is done, you can make your first deposit to claim a generous Welcome Package which is tailored to the country of residence. Usually, it consists of a deposit match bonus and a good number of bonus spins (subject to change). Beware, players who have claimed the welcome bonus at a different Aspire Global-operated brand might not receive the bonus at VIPs. If in doubt, check with support. Wagering requirements apply to all bonus offers. Make sure to read the bonus terms carefully to avoid disappointment as the group is known to strictly enforce them.
Update 1st March 2021: Aspire Global introduced cashout limits of £/$/€500 for the welcome bonus and any other bonuses across all brands operated on their platform.
VIPs Casino – The Banking Lobby
Head to the banking lobby whenever you feel ready to fund your account at VIPs Casino and choose from an extensive list of payment methods that include debit/credit cards, instant banking, PayPal, prepaid cards, e-wallets and mobile phone options. Changes in UK regulations coming into effect in 2020 removed pending periods for withdrawals and restricted the use of credits cards for UK players. For all others, cashouts are held pending for up to 48 hours which is not desirable but the group is known to be a reliable payer.
Note: Klarna/Sofort is not available for players from the United Kingdom!
VIPs Casino – Help and Support
Customer support at VIPs casino is provided by the Aspire Global team under what they call CARE – Customers Are Really Everything. Live chat is open from 8 am to midnight CET. Response times for emails vary based on the time of the day or week. For added convenience, you can load the website in four languages – English, Finnish, Norwegian or Spanish.
VIPs Casino also adopted the Aspire Global group policy for Responsible Gambling. A range of limits for deposits/losses/session time can be self-set within your account settings should you need them to control your spending and activity at the casino. Also available are cool-off periods for up to 6 weeks or self-exclusion for a minimum of six months. Please note that self-excluding from one site will block you from all brands running on this platform. The casino participates in the GAMSTOP program.
The GMBLRS’ Detective Verdict
VIPs Casino is a like a fresh breeze in the often stale stable of Aspire Global white label casinos. Not to be overly negative about Aspire, the group is fully licenced by various jurisdictions, offers ample slots and games and pays reliably once pending periods expire. The basics are all there, yet VIPs Casino is standing out from the crowd by introducing their Weekly Cashback scheme as it returns real money to loyal players who lost their deposits. Looking at all Aspire white label brands (currently 85 in the UK), I would personally recommend VIPs Casino.
VIPs Casino – Frequently Asked Questions (FAQ)
- 1. Can I play for real money at VIPs Casino?
- 2. When do I get my cashback from VIPs Casino?
- 3. I signed up at VIPs Casino via your link but was offered a different welcome bonus. What shall I do?